Company Overview

Founded in 2014, and listed on the ASX since 2015, Superloop’s purpose is to enable better internet for Australian homes and businesses, by enabling challenger retail brands to take a larger share of the market, leveraging Superloop’s Infrastructure-on-Demand platform.

Superloop operates in three segments of the market: consumer connectivity, business network and security solutions, and wholesale connectivity, all of which leverage Superloop’s investments in physical infrastructure assets including fibre, subsea cables and fixed wireless, as well as Superloop’s software platforms. Hundreds of thousands of homes and businesses rely on Superloop every day for their connectivity needs.

Visit www.superloop.com to learn more.

Business Unit Overview

Corporate Development & Smart Communities: Our Business Unit integrates Corporate Development, Infrastructure Delivery, and Smart Communities, and is accountable for driving strategic growth through a combination of acquisition, development, integration, and operations.

Through the Corporate Development function, we identify, assess, and execute strategic investments and M&A opportunities that accelerate our network reach, customer base, and capabilities. This includes full lifecycle responsibility — from origination, due diligence, and transaction execution through to post-acquisition integration.

We lead the design and deployment of FTTP and digital infrastructure into greenfield and smart community environments, partnering with developers and utility partners to enable the connected communities of tomorrow.

Role Purpose

As Project Coordinator you have an opportunity to support the Project Manager from Contract Award through to Operational Handover in the implementation of Smart Communities Projects overseeing planning, deployment and transition of high-speed fibre optic and WiFi networks utilising the latest innovative software and products with a high focus on stakeholder engagement and satisfaction.

Key Responsibilities

Project Administration & Documentation

Maintain project documentation including registers, schedules, reports, meeting minutes, and action logs.

Ensure all documents are version-controlled, stored appropriately, and accessible to project stakeholders.

Support the creation and distribution of project plans, briefs, and status reports.

Scheduling & Coordination

Assist in the development and maintenance of project schedules, timelines, and milestones.

Support the coordination of project meetings, workshops, and stakeholder sessions, including preparing agendas and follow-up notes.

Stakeholder & Communication Support.

Support the Project Manager for internal and external stakeholders to facilitate project communications.

Support communication flows between project team members, suppliers, vendors, and clients.

Escalate issues, risks, or delays to the Project Manager as required.

Reporting & Data Management

Gather, track, and validate project data for reporting purposes.

Prepare fortnightly and monthly project status reports, dashboards, and performance summaries.

Support the Project Manager to maintain project registers such as risk, issues, decision, change, and dependency logs.

Budget & Procurement Support

Assist with tracking project costs, purchase orders, invoices, and budget updates.

Support procurement documentation, and sourcing activities as directed by the Project Manager.

Help maintain financial reporting schedules and cost forecasts.

Quality Assurance & Compliance

Support the Project Manager to ensure project processes, templates, and governance frameworks are followed.

Assist in preparing documentation for audits, compliance checks, and quality reviews.

Support adherence to Smart Communities PMO standards.

Project Tools & Systems Management

Maintain project-related systems such as PM software, document repositories, or scheduling tools.
Ensure accurate and up-to-date information is captured in project management platforms (e.g., Jira, , ClickUp, SharePoint, etc.).

General Support for the Project Manager

Qualifications and Experience

Short term project coordination experience.

Strong administration management experience.

Experience in defining and developing new processes and ways of working.

Strong relationship skills and ability to communicate strongly both in written and verbal form.

Ability to work remotely and unsupervised while contributing to the team through collaboration and ideas for improvement.

Key Deliverables

Ticket creation, populating ticket with information from sales, populating key contacts, follow up date.

Downloading all project files for tracking and version controlling any updates.

Follow up outstanding information or updates from subcontractors & field resources.

Cross checking Bill of Materials, providing secondary check from the output given by design & engineering.

Cross checking as-built data provided by subcontractors, organising folder/subfolders for easy retrieval, formatting as-built to the useful format (e.g. photo to spreadsheet).

Regular update of procurement tracking and follow up in all phases from internal to vendor to delivery.

Updating milestones tracker, reminder and report requirements.

Organising site access - gathering site specific requirements, complying with documentations required (e.g. SWMS, JSA).

Reconciling hardware changes during deployment (e.g. NTD replacement due to fault).

At Superloop, we’re dedicated to creating a supportive and inclusive workplace where everyone feels safe, valued, and empowered to be who they are. We actively embrace diversity and celebrate the unique backgrounds, perspectives, and experiences of our team members. As an equal opportunity employer, we welcome applicants from all backgrounds to apply, regardless of gender, age, faith, ethnicity, nationality, sexuality, neurodiversity, or physical ability. We’re committed to ensuring that our hiring processes are accessible and inclusive for everyone interested in joining Superloop.